Data controller
UAB PAIKK, company registration number 303698353, registered office Polocko g. 32, Vilnius, Lithuania. For privacy enquiries, email info@paikk.lt, call +370 600 76 010 or write to the registered office.
Data we receive
When you submit a material evaluation enquiry or a general message through the contact form, we process your name, telephone number, email address, country (where requested), optional company name, message text and, when you submit materials, material category, quantity, description, origin information, additional comments and uploaded photos. We also record an enquiry identifier and submission time.
Further correspondence may contain additional information needed to evaluate the material and supplier. Hosting providers may process IP address, device and browser information and technical logs for operation and security. Please avoid including personal or document details in photos unless they are necessary for evaluation.
Purposes and legal bases
Reviewing material suitability and discussing purchase or cooperation. Legal basis: steps at your request before a contract (GDPR Art. 6(1)(b)) where you act as an individual, or our legitimate interest in replying to a business representative (Art. 6(1)(f)).
Considering origin, authority to sell and whether a transaction is possible. Legal basis: legitimate interests (Art. 6(1)(f)) and, where a specific duty applies, legal obligation (Art. 6(1)(c)).
Investigating technical issues or misuse and retaining evidence of communications where justified. Legal basis: legitimate interests (Art. 6(1)(f)).
Handling requests about personal data. Legal basis: legal obligation (Art. 6(1)(c)).
Submitting an enquiry is not consent to marketing. This form does not collect marketing subscriptions.
Required information
Fields marked as required are necessary to receive and assess an enquiry or reply to a general message and contact you. Company name, additional information and photos are optional, though photos often assist an initial review. Without required details, the relevant form cannot be submitted.
Recipients and service providers
Information is accessible to PAIKK personnel who need it for their work and to authorised website hosting, file storage and technical service providers. Where necessary for an evaluation or transaction, relevant information may be shared with laboratory, logistics or recovery partners. We may also disclose information to authorities when required by law. Enquiries and photos are not published on the website.
Possible transfers outside the EEA
Technical service providers for this site may use international infrastructure. Where personal data is transferred outside the European Economic Area, the transfer must rely on a GDPR mechanism such as a European Commission adequacy decision or standard contractual clauses. You may request information about safeguards for a particular transfer through our contact details above.
Retention
The copy of an enquiry and photos uploaded through this website are automatically removed after 24 months from upload. The cleanup runs daily, so actual removal may occur up to one day later. Where no transaction takes place, subsequent correspondence is kept for up to 24 months from the last exchange, unless longer retention is justified by a dispute or other legal obligation. If a transaction takes place, relevant documents and correspondence are retained for periods required by applicable accounting and other laws. Technical logs are retained as needed for security and troubleshooting under the hosting provider’s periods.
At the end of the applicable period, data is deleted or anonymised unless another lawful ground requires its retention.
Your rights
You may request access, correction, erasure or restriction of your data. In relevant circumstances, you may object to processing based on legitimate interests or request data portability. The availability of a right depends on the legal basis and circumstances.
Contact info@paikk.lt or write to our registered office. We may ask for identity verification before disclosing data. You may complain to the Lithuanian State Data Protection Inspectorate.
Cookies and automated decisions
We do not use advertising or behavioural analytics cookies on this website. Hosting infrastructure may use essential technical information for security and operation. We do not make decisions solely by automated means or profile visitors based on enquiries.
Changes
If our processing practices change, we will update this notice and its date. We will communicate material changes separately where required.